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Refund Policy
New, first-time RKive.us subscribers may request a refund of
setup/licensing fees within 30 days of initial purchase. We do not
provide refunds or credit for unused time for other products or after
this 30 day period has passed; you will be responsible for the full
amount of setup/licensing you have purchased.
Terms and Conditions of Sale
These terms and conditions ("Agreement") apply to your purchase of
computer software and/or services provided by RKive.us. By downloading
software or logging into services, you accept and are bound to the terms
and conditions of this Agreement. If you do not wish to be bound by the
terms or conditions of this Agreement, you must cease using RKive.us
software and services and contact us immediately.
Warranties
RKive.us software and services are provided "as is" and RKive.us does
not warrant that access to services will be uninterrupted or error-free.
RKive.us expressly disclaims all warranties either expressed or implied,
including, without limitation, any warranty of merchantability or
fitness for a particular purpose.
Usage
RKive.us services are provided for interactive use by a single natural
person per account only. Sharing of accounts and/or usage of automated
downloading tools is prohibited and will result in immediate account
termination and forfeiture of remaining time.
Requirements
RKive.us services require Internet access from an Internet access
provider. Contact your local access provider for rates, terms and
conditions.
Accounts
All service accounts are automatically renewing. If at any point you
wish to cancel, you may do so via the "Contact " link on our web page or
by e-mailing, faxing or calling us. Be prepared to provide your email
address and password for security.
Cancellations
Cancellation requests must be made at least 24 hours before the
end of your currently paid period. You will receive confirmation of
cancellations via e-mail. If you do not receive confirmation, assume
your request was not received by us, and contact us again to make sure
your request was received. You are responsible to make sure that your
cancellation is confirmed. Monthly fees are for one month or any part
thereof. We do not provide refunds or credit for unused time except
during the first month after initial purchase.
Refunds
New, first-time RKive.us subscribers may request a refund of
setup/licensing fees within the first 30 days of initial purchase. We do
not provide refunds or credit for unused time; you will not be refunded
for setup or licensing fees once the first month (30 days) has passed.